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Reflection on Week 7: Understanding the Services Sector

The service sector is an intangible product sector, in contrast to the tangible product sector where we can feel it with our five senses, the service sector cannot be seen and felt, but we can feel its presence. For example, with grabfood delivery, we can enjoy food delivery services, what grabfood sells is not the food, because the food comes from restaurants that work with grabfood, what we receive from grabfood is the delivery service.

Private consumption itself means consumer expenditure made by individuals, whether it is expenditure to buy consumer goods or to buy services. If we correlate private consumption with the service sector, we can already see a lot of people using the service sector. Previously, it was discussed about grabfood delivery services, as explained earlier that grabfood delivery does not sell food but sells delivery services.

Talking more about the service sector, which is essentially an intangible product, there is a significant difference between intangible products and tangible products. Previously we talk a lot about grabfood delivery service and the restaurants they work with. In contrast to food, which is tangible, although we can't hear it because food can't make sound, we can hold the food, smell it, we can see its physical appearance, and we can feel it. Services do not exist materially, we cannot hold them, smell the aroma, hear the sound, feel the taste, and see the form, but we can feel that grabfood does deliver the food we ordered.

Next, talk about consumer awareness and education and their correlation to the service sector. So we can see how addicted people are to grabfood delivery right now. Due to the greatness of the grabfood marketing strategy in increasing consumer and engagement, sometimes consumers are easily tempted to use a delivery service at any time, which may cost more than we buy ourselves at the food store or cook ourselves. Therefore, it is important how someone should manage their finances to use delivery services, lest we use delivery services excessively so that our money only runs out to order food even though we can walk alone to the food shop or cook food in our own homes.

Talking about the service sector, it is closely related to trust and prophet Muhammad Shallalahu Alaihi Wa Sallam said in his hadith "Fulfill the mandate to those who trust you and do not betray those who betray you." (HR. Ahmad and Abu Dawud). For example, grabfood must deliver the ordered food without us taking any of the food, because this means that the grabfood is not trustworthy to its customers.

Komentar

  1. Berhentiberharap8 Juni 2022 pukul 19.31

    I feel that with the service sector, a lot of work is made easier. Like when we need a car to go but we don't have a car, then there are car rental services to support our needs.

    BalasHapus

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